IMPLICATIONS
The participants of this study are team members of research and development
department in Taiwanese high-tech companies. Our results showed that relationship
conflict had a higher impact on learning performance than process conflict in Chinese
society. Robbins (2003) argued that in order to reduce relationship conflict, managers
could build up team status, promote team efficacy, and enhance interactions among team
members to advance team cohesion and improve compatible climate and trust among
members. We are not so certain that increasing the depth of relationships among team
members is the right answer in a Chinese context, since relationship conflict is an
importance obstacle for learning performance. Perhaps more could be achieved by
increasing the distance between team members, keeping relations more “professional”