CRM Infrastructure Data Specialist
Major Accountabilities
Work on CRM & Pricing information management strategy which covers customer data across the Bank (Corporate, SME, Retail) and Business units under Krungsri group, and design data models & execute the projects to ensure that it meets the strategy
Work with IT-Datawarehouse team to design and develop the enhancement projects in on EDW to effectively meet the business requirements
Design and manage the BI Portal solution to meet the business need
Design and implement the data set flow preparation outside Campaign and Analytics to be efficiently executed
Provide BI consultation to the business users on Portal Content design and work with IT/Vendor to solve the complex BI issues
Manage the data incidents and BI Issues to ensure that they are resolved within SLA, and consult the Marketing Data Infrastructure Officer to have an efficient resolution process
Qualifications:
Bachelor in Computer Science, Engineering or related fields
Experience in data analyst with the Banking Data Warehouse System
4-5 years in Data Analyst/ Warehouse System/ SQL&SAS
Data Model and Enterprise Data Warehouse
Understand IT management process
Understand enterprise and self-service reporting technologies