นางสาววันดีเจMs. Wandee J.
66 ซอยจรัญสนิทวงศ์ 19 66 Soi Jarunsanitwong 19
Bangpad, Bangbumruo, Bangpad, Bangbumruo,
กรุงเทพฯ 10700 Bangkok 10700
โทร Tel. (081) xxx xxxx
Qualifications
- Over 2 years in hotel business experience
- A friendly and professional telephone answer
- The ability to adapt to different guests
- Accuracy and attention to detail
- Be able to work unsupervised in a busy environment
- Excellent written and verbal communication skills
Work Experience
2011 – Present
Hotel Receptionist
ABC hotel, Phuket
- To deal with bookings by phone, e-mail, letter, fax or face-to-face
- To complete procedures when guests arrive and leave
- To choose rooms and handing out keys
- To prepare bills and taking payments
- To handle with request from guests in a professional and courteous manner
- To assist in keeping the hotel reception area clean and tidy, at all times
- Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services
- To carry out instructions given by the management team and head office
Education
Suan Dusit Rajabhat University, Bangkok
Bachelor of Arts (Hotel Business), 2nd Class Honor, 1 Feb 2011
GPA 3.30
Skill
Language: Fluent in English, proficient in Chinese
Computers: PC, Lotus, Excel, Word, PowerPoint
References
Available upon request
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