- Make sure that your PayPal account billing information and address are correct.
- Make sure that you have a verified PayPal account.
- Make sure that your address is confirmed with PayPal.
- If you are paying for someone else, use your contact information, not theirs, when filling form fields in the PayByCash order pages.
If your payment is still rejected, you will need to select a different payment method for this purchase or ask the game publisher to white-list your account so that you can make payment.
If you do not have a credit card attached to the account, be sure your PayPal balance meets the amount of your order. Most of our merchants use an express check-out method that looks for funds that are immediately available before an order is accepted. You can use this method without a credit card, but the eCheck process will take 3-7 business days to clear.
We apologize for any inconvenience.