Here, the customer is using the literacy routine of
looking at a menu and then placing an order. If the menu
is familiar and contains picture cues, some emergent
reading might also be taking place. The food server is
using another routine—writing down customer orders—
and is practicing emergent writing. In addition,
the children have constructed a simple narrative story,
complete with a problem (an item is not available) and
a resolution (drop that item from the order)