> Nakayama san
Thank you very much for your advice with me. I have done as you suggested as follows.
2. Get the informations from user
- screen image : Please see sheet name : Matter_All , the scree is bottom.
- client log file : currently log file no have some data with even 2014/10/09. So i get log file from server
- operation procedure
3. Confirm with user whether occurred the same defect in other screen or not.