Transparency
As in many other aspects of business, and life, perception is reality. In the world of talent
management transparency is the key to success and, more importantly, credibility. Without
transparency your talent-management program is set to fail.
A lack of transparency leads to one of the most harmful ‘‘f-words’’ in business – favoritism.
No matter how quantifiable your metrics are, no matter how rigorous your process, if you are
not candid and transparent about the outcomes of the process, the effectiveness of all of
your efforts will diminish significantly.
The perception of your employees will be that your talent-management program is
fraudulent, and based on qualitative measures, not quantifiable ones. Be prepared to
defend challenges with pure numbers, and continually to reassure your employees that their
efforts will be measured based on hard facts.