Samsung has been adopted open personnel management system to enhance efficiency and competitiveness. Samsung has also developed a strong customer-focus which emphasizes on understanding needs and wants of future. Samsung has been predominantly using Japanese style management system until 1980s. However, since 1990s elements of American style management system added due to the success in the semiconductor business. Namely, Samsung adopted American style strategy, while keeping Japanese style of operations management. It secured core talented employees from both regional specialist and outside change agents. These key success factors have made Samsung electronics company to the world class company.