The successful launch of your website hinges on establishing clear communication and a productive working relationship with your web designer. When working with an agency, your project is typically assigned to whoever is free at the time. This means that the web designer, developer, and copywriter will all be assigned based on availability, not their expertise or suitability for your project. Although you can review a design portfolio for the agency as a whole, you’re unlikely to be able to see work samples from specific individuals.