According to [45], the
main obstacles to KM implementation were: lack of ownership of
the problem, lack of time, organizational structure, senior management
commitment, rewards and recognition, and an emphasis on
individuals rather than on teamwork. As important as awareness of
those main obstacles is, it is also important to recognize certain key
success factors in KM implementation. In order to improve these
KM initiatives and link them to business strategy, [35] suggest a
process-oriented knowledge management approach to bridge the
gap between human- and technology-oriented KM.