Design
Zara rejects the idea of conventional spring and fall clothing collections in favor of "live collections" that are designed, manufactured, and sold almost as quickly as customers' fleeting tastes-no style lasts more than four weeks. The company's 300 or so designers monitor market events, fashion trends, and customer preferences in designing about 11,000 distinct items per year. Compare that to 2,000 to 4,000 items made by rivals. Zara translates the latest fashion trend from a catwalk in Paris to its store shelves in Shanghai in as little as two weeks, versus the industry standard of several months.
Zara's designers get ideas from store managers, industry publications, Internet, TV, and films. Its trend spotters focus on university campuses and nightclubs. Its so-called slaves-to-fashion staff snap shots at couture shows and post them to designers who quickly reproduce the look for the mass market. For example, when Madonna played a series of concerts in Spain, teenage girls arrived at her final show sporting a Zara knock-off of the outfit she had worn during her first show. Nevertheless, though Zara pushes the edge, its fashions are never too far out there.
Zara does not adapt products to a particular country's preferences. The convergence of fashion and taste across national boundaries endorses management's bias toward standardization. Some product designs cater to physical, cultural, or climate differencess-smaller sizes in Japan, special women's clothing in Arab countries, ditterent seasonal weights in South America. Still, Zara has standardized about 85 percent of its designs for the global market, believing that fashion trends are global.
Design Zara rejects the idea of conventional spring and fall clothing collections in favor of "live collections" that are designed, manufactured, and sold almost as quickly as customers' fleeting tastes-no style lasts more than four weeks. The company's 300 or so designers monitor market events, fashion trends, and customer preferences in designing about 11,000 distinct items per year. Compare that to 2,000 to 4,000 items made by rivals. Zara translates the latest fashion trend from a catwalk in Paris to its store shelves in Shanghai in as little as two weeks, versus the industry standard of several months. Zara's designers get ideas from store managers, industry publications, Internet, TV, and films. Its trend spotters focus on university campuses and nightclubs. Its so-called slaves-to-fashion staff snap shots at couture shows and post them to designers who quickly reproduce the look for the mass market. For example, when Madonna played a series of concerts in Spain, teenage girls arrived at her final show sporting a Zara knock-off of the outfit she had worn during her first show. Nevertheless, though Zara pushes the edge, its fashions are never too far out there. Zara does not adapt products to a particular country's preferences. The convergence of fashion and taste across national boundaries endorses management's bias toward standardization. Some product designs cater to physical, cultural, or climate differencess-smaller sizes in Japan, special women's clothing in Arab countries, ditterent seasonal weights in South America. Still, Zara has standardized about 85 percent of its designs for the global market, believing that fashion trends are global.
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