2.1. Information Behavior
Wilson defines information behavior as “the totality of human behavior in relation to
sources and channels of information, including both active and passive information seeking,
and information use.” (Wilson, 2000, p. 1). Pettigrew, Fidel and Bruce (2001) define
information behavior as “How people need, seek, give, and use information in different
contexts, including the workplace and everyday life.” (p. 44). They argue about how
appropriate the use of the term information behavior is, because it can be associated with the
behaviorist paradigm of psychology and also because information does not behave; only
people do.