I do offer refunds.
If you got any issues please let me know and I will see what I can do. I have to add I take high pride and effort in customer satisfaction. This means I am always open for any form of discussion. However if you leave me a negative review without contacting me before, during or after a sale, I cannot issue any refund. This is simply due to the facts that:
A) I try to be informative as possible in my descriptions.
B) If you do not contact me before, during or after a sale you do not give me a proper change to offer you a solution that is satisfying for the both of us.