SHIPPING
Can I pick my bike up in Seattle?
Yes! Local pickup is free and highly recommended, we would love to meet you!
How will my RadRover package look when it arrives?
Since the RadRover uses an ultra-cool lithium battery we have to adhere to strict shipping regulations covering battery shipments. This means that we have to ship each bike and battery separately meaning you will receive one large box with the RadRover and one smaller box with the 48 volt lithium battery pack. Once the RadRovers arrive we will be distributing them by UPS and FedEx with ground and air/express for backers looking to get on the saddle even faster.
Is Assembly Required?
The RadRover will arrive fully assembled, and you will just need to turn the handlebars and install the front wheel. We will be sending around an "Un-boxing and Steps Before Your First Ride" video before bikes start to arrive!
How much will shipping cost?
Shipping will be based on location and the # of bikes and other perks you have ordered. If you would like to contact us at sales@radpowerbikes.com and provide us with your desired order items and your address we can email you a shipping quote! The more bikes that are ordered, the lower the shipping costs will be with quantity discounts with UPS and FedEx. For example if we sell 400 bikes shipping bwill be 10-20% less expensive for everyone. If we sell 1000 bikes shipping will be 20-30% less expensive (this is an estimate based on rate charts). If you are on the West Coast of the U.S. your shipping will likely be around $120-150 while east coast backers will be somewhere between $150-$190 (this is the base rates, the more bikes we sell better deal we will get on shipping and shipping discounts will be applied to backers.
How will we pay for shipping?
Shipping invoices will be payable with PayPal or over the phone with our sales department with any major credit card. A receipt will be sent to your email address and a tracking number will be sent to you once your package is shipped.
What countries will you ship to?
We can ship to most countries with UPS and FedEx. If we find that there are restrictions limiting our ability to ship into your country we will provide you with a refund on your order.
Where can I learn more about RadPowerBikes?
Visit us at radpowerbikes.com or send us your questions to info@radpowerbikes.com