In today‟s organization considers acquiring of information as a much more challenging job than managing and
securing the knowledge resources. Xerox Corporation is a Fortune 500 global document management company
which sells printers, photo copiers and consulting services.KM is a tool which facilitates the company to solve,
innovate and execute their organizational and individual goals.
The main objectives of the study were to know the process of KM in Xerox Corporation and its competitive
advantage and the KM initiatives taken by the company. It also highlights the key factors which made an impact
for successful implementation of KM in Xerox Corporation. The study was purely based on secondary data. The
secondary data was obtained from sources such as Journals, Books, and Websites.
In today‟s highly competitive business world, KM is becoming the competitive advantage f