How DHL quality assurance is different:
We provide structure and mechanisms that establish predictable and compliant performance
Training tools and documentation provide clear direction to your associates
We advocate and demand quality for our customers as well as our own business
With a quality program in place, you will meet or exceed customer expectations, performance objectives, and comply with all relevant statutory and regulatory requirements
We hold active certifications for standards such as ISO 9001, TS 16949, ISO 14001, ISO 13485 and others. The robustness and flexibility of the quality management system provides the structure to achieve compliance with most regulatory and standards agency requirements.