Our standard warranty is 13 months from the date of shipment.
Is there an extended warranty for 24 months? If not, our back office can't process the claim.
O2 sensor is generally considered as consumable. Not like service part warranty about 12 or 13 months period.
Based on the PM table (attached), it's due to change every 2 years. The O2 sensor claim will be rejected.
We shall then wait for Elaine instruction on the mainboard claim.