At Booking.com, we're constantly looking for innovative solutions to continuously improve our product, both for guests and our partners. Because the foundation of every good relationship is open communication, we would like to invite you to participate in a short survey that will be sent to you in the next week. We're not only interested in what's going well, so we can continue to build on the positive aspects of our working relationship, but also in what we can be doing better. The more open and honest your feedback, the better we can plan for the future and try to anticipate your needs.
Based on the feedback from the most recent survey, we took action on the following topics: