Triage employees receive approximately 12 hours of orientation, and over 21 months they complete 15 formal training modules. However, unlike Kyphon, which values learning in general, Triage training is job specific, requiring employees to focus on what they need to know to come up to speed quickly and generate immediate revenue. Outside training is not generally supported at Triage; school is perceived as an outside diversion from the task at hand, and if an employee wants to pursue an outside degree, the employee must do it on their own, if they have time. Thus, although hiring and training at Kyphon and Triage are dramatically, the success of both companies belies the fact that their individual approaches work for them