Re: 1018733396 RAP: (th_th) Won't Play : 1800เพชร
A
appstore_apac@apple.com
พ. 23/11/2016 17:58
กล่องจดหมายเข้า
ถึง:
gu_topkung@hotmail.com;
Evernote
Thanks for choosing Apple.
Hi Toppizwhy,
I wanted to follow up with you about your refund.
You should receive your refund within ten business days. If you have any questions, let me know. I’ll be happy to help.
Thanks,
Debashish
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww
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I’ve copied my previous email below for your reference.
Hi Toppizwhy,
Thanks for contacting us.
I understand that you didn’t receive the diamonds purchased from the app “MU Origin-TH” under order number “MQHL14DDL1”. I am sure that you are eager for this purchase to be straightened out; I would want to be able to enjoy something I had paid for as well, and I will do everything I can to assist you with your concerns.
After reviewing your case, I've been able to issue you a full refund. Within ten business days, 699.00 THB should be posted to the payment method used to make the purchase.
If you have future issues with this app, please contact the developer. Here's a link to their website:
http://mu.siamgame.in.th/
I recommend that you avoid making any more in-app purchases from it until the developer confirms the issue is resolved.
If you want to uninstall the app, follow these steps (keep in mind that not all in-app content can be downloaded again for free, and that by uninstalling this app, you may also lose access to some of the in-app content you previously purchased):
On your iPhone, iPad or iPod touch:
1. Tap and hold the icon until it begins to jiggle.
2. Tap the X next to the icon.
3. Choose Delete.
Note: Although we mentioned third-party products in this email, Apple doesn’t recommend or endorse these products.
I am happy that I was able to help find a solution for you today! Thank you for being an iTunes Store customer and have an amazing day.
Thanks,
Debashish
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww