1-Realize customer's difficulty or problems in our company and fallow to solve
2-Check staffs (work style, skills, services, difficulties...)
3-Report about damage or service, accessories - parts of rides or surround
(it's extra help to maintenance teams,staffs and supervisor of every department- it doesn't mean they have to wait for AM3 report for action)
4-Compare,search and suggestion for better service, reduce accident and un wanted payment, increase company ranking and efficiency
5-Analyzing problems and find the world standard solution in similar cases