After almost 2 months of no answer at all from 1XBet, I have an updated. The problem is not what I guessed in my first post cause it has been already handled at the moment of my registration
Thanks to SBR they provide an explanation (they talks only with SBR, they still no replying to me at all). They claim to hold strong evidence that my account is connected to another in the name of XXX XXX which was limited for arbitrage play in 2015 and last used a few weeks before my account was created.
I cannot believe after all this time without giving me any explanation they just come out with something so ridiculous. I absolutely do not have any idea what they are talking about and I have never heard about this guy. I am really curious to see what those strong evidence are, since I have never lent my account to anyone certainly not to someone I do not even know exist.
At this point, it is even more frustrating, the feeling of being robbed in this fashion is killing me and it is ruining my life. I do not want to sound desperate but I am not a rich person and 4,000€ stolen is something that is hitting badly my balance in this period.
SBR suggests to make a formal complain to their Estonian regulator at emta@emta.ee (http://www.emta.ee/eng) and I'll do so, but I am afraid this will not help.
Is there someone out there can help me?