Also, during ERP implementation, MIT staff was required to learn new language and terminology used by the ERP system. For example, in accounting, MIT used the term “account” for categorizing the costs and revenues associated with a particular project or activity at MIT, but “cost objects” in SAP R/3. Moreover, to classify types of revenue, expense and balance sheet transactions, MIT had used “object codes” but SAP R/3 used “G/L accounts”. Furthermore, an integrated ERP system required staff to study related processes that were not their own work areas.