The methodology adopted was case-study-based
research. A single well-designed case study can provide a
major challenge to a theory and provide a source of new
hypotheses and constructs simultaneously (Cooper and
Schinddler 2005). The paper discusses one complete
implementation case of Six Sigma pilot project. The case
study place more emphasis on a full contextual analysis of
fewer events or conditions and their interrelations. A case
study is an empirical inquiry that investigates a contemporary phenomenon within its real-life context, when the
boundaries between phenomenon and context are not
clearly evident, and in which multiple sources of evidence
are used (Yin 2003). The case-study method allows an
investigator to retain the holistic and meaningful characteristics of real-life events. Further, As per Simon (1969),
case study is a method of choice when the researcher wants
to obtain a wealth of information about the subject.
Following text demonstrates complete phase wiz
implementation of DMAIC methodology at a large-scale
food-processing unit resulting in improvement in productivity and quality