Sometimes, industry journals and magazines report the findings of"best prac studies. The project team would be negligent in its duties if its members were not familiar with best practice information The second source of inputs, outputs, and procedures is existing business documents and procedure descriptions within the organization. Reviewing inter- nal documents and procedures serves two purposes. First, it is a good way to understanding of the processes. Second, existing inputs, out get a preliminary puts, and documents can serve as visual aids for the interview and as the work- ing documents for discussion(see Figure 2-13). Discussion can focus on a specific input or output, its objective, its distribution, and its information con- tent. The discussion should also inchude specific business events that initiate the use of an input or generation of an output. Several different business events m used as a visual aid during an interview