The Accommodation Product Accommodation is one of the largest sources of revenue for the operation of a hotel. It is the main product provided by a hotel.
A guest who books accommodation receives more than just a room with a bed. It includes the facilities and services provided by the hotel staff. Since guests in general cannot examine the hotel product before purchase, front office staff must have a clear understanding of the accommodation product and describe it accurately and clearly to the guest. Examples include:
Room rates
-Size of beds .
Frequent-guest programme
other services provided to the guest