We receive information from DHL
On behalf of our companies, I sincerely thank for your gifts. Thank you so much for your thoughtfulness.
But here we have to make so much process and takes us many days to pick up these gifts.
Firstly we submit letter to HDL to open non-commercial customs declaration.
Secondly we need to make documents and send to our Ministry of Information for calanders. It takes us 10 days to have result from Ministry of Information.
We need to submit documents to Ministry of Industry and Trade to check fomandehit for shirts.
Last week we went to DHL and some place to solve shipment to Tansonnhat airport. Finally we have support from my boss's friend who is working in Tansonnhat customs and today we can receive your gift for Kosmos company.
But in Noibai airport, we don't know anyone in airport. Thus we need to finish these processes. It's too complex, too many processes to do.
We are so sorry but is it possible for you to revert your gift for Wilson company as this bill: 5847548453 ?
Next years you don't need to send gift for us. We understand your heart, your sincerity.