Apologies if I sounded hostile in the previous email, it was not my intention. Please understand that we are a rights management company, and any overdue infringement cases always get forwarded to the legal department. It is a courtesy for me to inform licensees before we begin sending out notices. By no means do we wish to go against your best efforts, though please understand that it has been a while and our requests from Mono Film have also been unanswered.
As requested I will continue obtaining the cue sheets but please understand that these are special requests, so they will take some time. As stated in our meeting the movies studios already confirmed to us that our current letters are still valid, but once we receive the updated versions we will be sure to send them to Mono Film.
However, sorry to see you go and we wish you all the best Napat!
All the best,
Patrick