I know that Ong had high marks but he attended classes almost every time there was a test and he sat the end of course test. Low attendance means low participations and your teacher only has a few tests to assess your level. I know that the course progress wasn't monitored as it should be but if you had concerns you should have told me. I can't assess you now when you are in Thailand already. I can't change your completed level without the assessment - I'm very sorry that this has happened. I'm trying to make things better now at school. Do you think you will be coming back to Australia? If yes, then we can re-assess you. I know that you are a good student and you have always tried hard but because you'd missed so many classes we just don't have enough to say that you are competent in pre-intermediate level. Some students from your class sat the end of course test and then moved up to intermediate. Had I known, I would have given you an opportunity to write that test, too.
Let me know if I can assist you in any other way. We could write a report for pre-intermediate for you so you'll have evidence that you have completed 5 weeks there. Would that be OK?