Clerk: Good afternoon.......
Customer :Actually, yes, I am looking for a game to play right now. My console is an Xbox one.
Clerk :...................................
Customer :I prefer first-person shooting game.
Clerk :Then, this one should perfectly fit you, sir. It is called Counter Life. It is very popular right now. Apart from campaign mode, you can play online with other players too.
Customer: I will take this one, then. How does the refund policy work anyway? If I play the game and I don't like it, ....................
Clerk :Unfortunately, if the seal on the game box is broken, you cannot get it refunded. However, if it is not broken ................