Christian Grönroos
Hanken School of Economics
Dr. Christian Grönroos is Professor emeritus of Service and Relationship Marketing at Hanken School of Economics Finland (Svenska handelshögskolan) since 2014. Between 1999 and 2014 he was professor of service and relationship marketing and prior to that between 1984 and 1999 Professor of international and industrial marketing at Hanken. He is the initator and past chair of the board of the research and knowledge centre CERS Centre for Relationship Marketing and Service Management of this business university. He is a Honorary Professor at Nankai University and Tianjin Normal University, P.R.China as well as at Oslo School of Management, Norway. Between 2002 and 2007 he served as Guest Professor of Service Management at Lund University (Campus Helsingborg), Sweden. He is also a past visiting professor of Arizona State University, USA and The University of Auckland, New Zealand, and visiting scholar at several academic institutions.
Christian Grönroos
Hanken School of Economics
Dr. Christian Grönroos is Professor emeritus of Service and Relationship Marketing at Hanken School of Economics Finland (Svenska handelshögskolan) since 2014. Between 1999 and 2014 he was professor of service and relationship marketing and prior to that between 1984 and 1999 Professor of international and industrial marketing at Hanken. He is the initator and past chair of the board of the research and knowledge centre CERS Centre for Relationship Marketing and Service Management of this business university. He is a Honorary Professor at Nankai University and Tianjin Normal University, P.R.China as well as at Oslo School of Management, Norway. Between 2002 and 2007 he served as Guest Professor of Service Management at Lund University (Campus Helsingborg), Sweden. He is also a past visiting professor of Arizona State University, USA and The University of Auckland, New Zealand, and visiting scholar at several academic institutions.
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