In this study, we look at the management and organizational
factors, including leadership, supervisor, and work group support, and the use
of incentives to encourage knowledge sharing and reuse. The second departure is that
instead of studying a single system in a particular organization, we resort to a more
generalized, broader study across different organizations. (Strictly speaking, the D&M
model is not restricted to the success of a single system, but that is the way most prior
researchers have used that model.) In this way, we have used the D&M and Seddon
models as guiding frameworks. We therefore have built our own justification and
support for our proposed empirical model. Thus the D&M and Seddon models are
used to justify some of the factors in our model. We use other theoretical bases for
some of the other (organizational) factors included in the model.