Cultural Implications for Trainer Competence
It is significant that these competences include being proactive in helping to open up relationships; effective verbal and non-verbal communication skills; the ability to use cultural diversity as a resource; the capability to take action within sufficient or conflicting information, tolerance for ambiguity and behavioral flexibility; approaching problem solving as a process requiring interpersonal influence and consensus decisions rather than looking for correct answers; demonstrating concern for the interpersonal impact being made on others and seeking to inspire trust and confidence.