A hotel receptionist has to perform
- Customer service should be active for 24 hours
- A courteous attitude is to be maintained while maintaining the entries
- Attend the calls for the hotel customers who are in need
- Keep the reception counter clean
- Satisfy the requests that the guests make for their comfort and ease
- Supply the reports to the house keeping or the management
- Must be quick in response when emergency evacuation is required
- Deal the maintenance trifles with the line manager instantly
- Update oneself with the hotel pricing and other facilities while informing the incoming guests
- Looks after the reservations as well as cancellations
- Takes part at the team meetings
- Conducts the information provided by the management team
- Maintain the policies affixed by the company
- Enhance the knowledge with the in-house training
- Reporting of the security concerns and inform others in case of any trifles