3. Credit notes usually consist of three part copies, the original is recorded in the daily receiving report and distributed to the Accounts Payable staff, the first copy is given to the vendor and the second copy is given to the Storekeeper or person requesting the return. The receiving staff should obtain a signature on the credit memo from vendors when they accept returned goods.
4. When goods are returned by the receiving staff because of quality issues, such facts must be reported to the Purchasing department for follow-up with the supplier to resolve the issue and for future reference.