Public Policy & Internal Standards
We think it’s important to take a stand on issues to support our business and because it’s who we are and how we operate.
That’s why we believe we have a responsibility to advocate both internal and public policies that support the health of our business, our partners (employees) and the communities we serve.
The policies and positions below demonstrate our commitment to being a responsible business. They range from global ethical business standards to our own guidelines for doing business. From how we buy our coffee to how we ensure the best possible workplace for our partners, we believe it is important to operate consistent with our mission: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.
Social Responsibility
Standards of Business Conduct – our commitment to ethical business practices
Corporate Political Contributions and Expenditures – how we engage policymakers on issues that impact our business, our people and our communities
2013 Results
2012 Results
2011 Results
2010 Results
Global Anti-Bribery Standard
UN Global Compact – supporting international principles of ethical business practices
Menu Labeling Position – giving customers access to information to make informed decisions
Our workplace
Global Human Rights – our commitment to basic human rights as a core component of the way we do business and how we engage our partners
Equal Employment Opportunity – our non-discrimination policy
Health Care – our support for healthcare reform that allows us to continue to offer affordable coverage to our partners
Ethical sourcing
Supplier Code of Conduct – our expectations for suppliers to operate in a responsible and ethical manner
Coffee and Farmer Equity (C.A.F.E.) Practices – our sustainable coffee guidelines for producers
Cocoa Practices – our sustainable cocoa guidelines for producers
Starbucks Social Responsibility Standards for Manufactured Goods and Services – our sustainable manufactured goods and services guidelines for producers
Supplier Diversity Standard – U.S.
Animal Welfare – our preference for animal welfare-friendly practices and ingredients
Sustainable Palm Oil – our commitment to using 100% RSPO certified palm oil in our company-operated stores
California Transparency in Supply Chains Act – our zero tolerance policy for the use of forced labor and human trafficking
Conflict Minerals Disclosure