Dear Mr. Doe:
I am writing you concerning a stock of 4P CVP ASSEMBLY & 5PCVP ASMBLY LONG W/DS, which we have stock at our side,on October 1, I ordered a total of 50 widgets for Company, Inc. via the Widgets Galore client webpage. I received an email notification two days later confirming the receipt of payment and the shipment of the widgets. According to your website, shipments should reach their destination within 3-5 business days of being sent, but I have yet to receive the widgets. Do you have any information on what may have happened to delay the shipment or where the shipment is currently?
We need the support of material you soon as you need, however, and I hoped you might be able to provide me with an forecast of when we can expect them. Thank you in advance for any help you might be able to offer.