The CFSI results of caregivers who participated in this
study showed that physical complaints were relatively severe
compared to emotional complaints or complaints about the
workplace environment. These results are consistent with the
findings of Kosugoh (14), which revealed that the CFSI among
caregivers in healthcare facilities indicated more serious physical
complaints and less serious emotional complaints. A comparison
of caregivers in this study with other workers, including general
female employees and female healthcare service personnel,
indicated not only the same trend toward strong physical
complaints, but also the interesting finding of a small number
of workplace environment complaints among caregivers.