1. thank you for your quotation. we'd like to....an order now
2. i need to.....down the reference number.
3. when you order, you need to give the........number from the latest.......
4. we're under pressure from our customer. can you send the order..............., please?
5. i don't need to.............by credit card because i've got a monthly...........
6 .the.........will be enclosed with the goods.
7. i'm afraid it's out of.............., so it won't be sent for two weeks.
8. we'll send it by air .........., so it will arrive tomorrow.
9. i'm calling to make a ..........order. we'd like exactly the same as last month.
10. sorry, i didn't quite..............what you said. could you say that again