We are sorry for not checking properly before we do the importation.
There is important rquirement that we miss to arrange named Surveyor report which must be done in exportir country before the goods ship to importir.
Previously, import cosmetics are not requirement to do this, but apparently our government add this rules recently.
The custom is very stricly, they never will allow the goods clear if one of the requirement is not complete and finally we should do the reexport again which needs around 4-5 weeks while the storage cost would be arrised.
Therefore I want to cancel the shipment and return back to Thailand.
I will follow up with the TNT closely about this.