The results of the project showed a picture starting in 2001 with 10 vessels calling into ports in the area, through to 20O4, when there were 106 cruise ships calls. This figure stayed generally constant up to 2010 although reduced funding remains a constant source of concern. Some ports in this region offer berths where the ship can go alongside. Indeed the busiest port, Falmouth has such facilities. Harrison believes that in the main passengers prefer as few tender operations as possible (where launches transport passengers from ship to shore). This despite the fact that many cruise brands include a tender operation as an element of the total cruise experience. In his opinion, more than two tender operations in a cruise is too many, because passengers begin to object to the time delay, the potential discomfort if sea conditions are not calm and queues, which can form at either end of the operation because of security and logistical factors. The business generated by Destination South West includes 21 turnarounds where passengers embark and/or disembark at the beginning and/or end of a cruise. Dartmouth is reported to operate one turnaround while Falmouth has 20.