In today's complex and uncertain world, simply knowing how to use tools for gathering information is not enough to remain competitive. Industry specialists are reporting that people at every organizational level must be creative and flexible problem solvers—an ability based on knowledge construction skills and not simply information gathering skills (Lynton, 1989). Even members of the "blue collar” workforce are required to demonstrate an advanced level of problem solving skill in order to attain and retain employment. For example, employees working on computerized/ robotic assembly lines need to be able to troubleshoot problems involving highly technical and advanced machinery. This requires the ability to flexibly use past experience and knowledge to address new problems. Employees working in customer service jobs must be able to diagnose a customer’s problem and find information to solve that problem within a few minutes.
Consequeiitly, learning to think critically and to analyze and synthesize information to solve technical, social, conomic, political, and scientific problems are crucial for successful arlci fulfilling participation in a mocierri, ompetitive society. Changing circumstances and societal needs have strengthened the link between education—specifically, what happens in the higher education classroom—and the economy. However,according to Lynton 1989), p. 23), "At this time...education is far from fully contributing to the economic well—being of this country [United Statesl.” lt is difficult to give people the inclividual attention they need to develop critical thinking and problem solving skills in a typical