MCI.17 Decision makers and other appropriate staff members are educated and trained in the principles of information management.
MCI.18 A written policy or protocol defines the requirements for development and maintenance of internal policies and procedures and a process for managing external policies and procedures.
Patient Clinical Record
MCI.19 The organization initiates and maintains a clinical record for every patient assessed or treated.
MCI.19.1 The clinical record contains sufficient information to identify the patient, to support
the diagnosis, to justify the treatment, to document the course and results of treatment, and to promote continuity of care among health care practitioners.
MCI.19.1.1 The clinical record of every patient receiving emergency care includes the time of arrival, the conclusions at termination of treatment, the patient’s condition at discharge, and follow-up care instructions.
MCI.19.2 Organization policy identifies those authorized to make entries in the patient clinical record and determines the record’s content and format.
MCI.19.3 Every patient clinical record entry identifies its author and when the entry was made in the record.
MCI.19.4 As part of its performance improvement activities, the organization regularly assesses patient clinical record content and the completeness of patient clinical records.
Aggregate Data and Information
MCI.20 Aggregate data and information support patient care, organization management, and the quality management program.
MCI.20.1 The organization has a process to aggregate data and has determined what data and information are to be regularly aggregated to meet the needs of clinical and managerial staff in the organization and agencies outside the organization.
MCI.20.2 The organization has a process for using or participating in external databases.
MCI.21 The organization supports patient care, education, research, and management with timely information from current sources.