In the traditional library, users had to enter the library
to use its services and resources. With e-resources and
e-services, libraries have started to offer a virtual entrance
to the users through the libraries’ websites. Such visits, in
analogy to the traditional physical visits, are called virtual
visits1. Today, people around the globe are using internet
for communication, searching and accessing information,
learning and also for entertainment. Presences on the
internet through organisational websites have become
essential for organisations. But the quality of content and
information of the websites have been issues2.