Where to start; only positive is the place has a pool. Everything else was utterly appalling. On arrival we noticed there wasn't even any staff on the premises, fortunately someone from the resort next door let us into our room. Bathroom had an awful smell, and the fan was no where near the bed so we spent the nights in a hot sweat, not nice at all. Security was a concern as there were no staff whatsoever, we did not see any one for the 3 days we were there so if you want any level of service do not stay here. And it states there is wifi in the lobby/public areas which is true. Basically we took a risk on what looked like a good deal even though there were no reviews but we definitely learnt our lesson and won't be booking anywhere without reviews in the future.