Dear Quynh,
We would need your official request of cancel the audit date on 19+20+21 Aug 2015 which was confirmed by you.
This time we will support you for your current difficulty. However, please understand that this cancel will affect our business a lot because your cancellation is so closed to the audit date that we can not manage other jobs for our auditor on those days.
As inform to Mr Cong on phone, please take note that the audit must be carried out at least 56 days before the certificate's expiration date.
If you would like to delay, it must be approved by Global G.A.P. The thing we have to do is that you to send us an official email in English for the postpone request with reason, then we will forward it to Global G.A.P for approval. We will re-schedule the audits after the Global G.A.P approval.
Should you need further assisstant, please contact us.