I'm trying to reset my password, but my email address isn't found.
If your email address isn't being found when you try to reset your password, you may have registered with a different email or mistyped your email when registering.
If you're having this issue, try the following:
Tap Forgot? on the login screen, tap Username or Email, enter any possible email addresses you may have registered with and then tap Search in the top right
If you've previously linked your Instagram and Facebook accounts, you can reset your password through Facebook verification by choosing the Reset using Facebook option
Unfortunately, if you can't access the email account you registered with and didn't link your Instagram and Facebook accounts, we're unable to give you access to the account.
Permalink · Related articles
How helpful did you find this answer?
RELATED ARTICLES
I forgot my password.
I'm not receiving the password reset email.
I forgot my username.
I've lost access to the email I used when I signed up.
I'm getting someone else's push notifications.