Job description : hotel manager
You will be responsible for the day-to-day management of the hotel and its staff. The work will vary from day to day so a flexible approach is required.
Your typical responsibillities will include:
-Budgeting and financial management
-Planning,organising and directing all hotel service
-Food and beverage operations
-Housekeeping
-Recruiting,training and monitoring staff
-Planning the work schedules for individuals and team
Customer focused,you will be an expert in all areas of customer service,in particular dealing with complaints. The hotel has a number of conferences and wedding functions every month and you will need to ensure these run smoothly. While taking a strategic overview and planning ahead to maximise profits,the manager must also set an example for staff meeting guests'needs and expections.business and people mangement are equally important elements.