- Win send photo to Sam is not have this hole. He recheck with EOR that not have this damage too.
- This hole is very big near container door. If have this hole from Loading port why shipper not see? If shipper see this hole why still loading?
- Cnee should be recheck to shipper for loading cargo that have hole or not.
- Damage show that occur from outside crash not occur from rusty. Old container have more rusty that is normal for old container. Depot survey can estimate that will not effect for export. Depot will release to exporter for loading cargo. Exporter haulage cy this container, haulage must survey container before pick up container out from depot. Haulage can reject if container not in good condition. That’s normal practice. Our depot well know for this shipper very serious for container must be good condition. If not good, haulage will not pick up container to warehouse.
- Our response that depot will survey container and give us EOR that is new or old damage. Our staff will send to you for consider which damage collect Vega or collect to cnee. Win recheck and recheck that is not damage in EOR and confirmed by depot that not this damage.
- We will reject this claim to shipper and cnee for this case. Reasonable is shipper will not loading cargo if see this big hole. If shipper see this hole, shipper must complain and return container to our depot before loading.
- Repair charges must be collect to cnee. Siam Liner will not response too.