Legacy systems, they felt they only Merchant Server offered them the desired degree of database connectivity and software customizability.
Even when customers do not place an order via the web, having the system configuration software on and accessible via a Web browser has helped make many sales over the phone easier and faster. Gateway has noted that customers have often used the Web to investigate the system options and configure their system on line before calling a sales representative to place an order. This relieves the sales representative of having to take the customer through all of the options and explain them, and thereby reduces the time it takes to close a sale.
Because of all the stories of hackers and security breaches involving the Internet, many consumers still feel that their use of a credit card to place an order over the Internet is less secure than placing a similar order over the phone. Even though protocols like SSL do a good job of protecting against illegal snooping and capturing credit card numbers, consumers still need to be educated on the security of Internet based purchases. For example, even though Gateway includes a note about its use of SSL for transaction security on every order page on its Web site, many customers still prefer to use the phone for ordering, even after selecting their PC configuration on the Web.
Gateway has done a lot to make it as easy as possible for customers to make intelligent decisions about system options. They have provided a wealth of online inline information for potential customers. For example, Gateway provides photos of monitors and PC cases, graphs on microprocessor performance, and technical documentation on most of the components that make up a PC system.
Gateway also complements this online presales support with strong online technical support. The company has long.
Gateway finds the web offerings useful even for customers who ultimately place orders by phone
Making information available helps customers make intelligent decisions
Legacy systems, they felt they only Merchant Server offered them the desired degree of database connectivity and software customizability.Even when customers do not place an order via the web, having the system configuration software on and accessible via a Web browser has helped make many sales over the phone easier and faster. Gateway has noted that customers have often used the Web to investigate the system options and configure their system on line before calling a sales representative to place an order. This relieves the sales representative of having to take the customer through all of the options and explain them, and thereby reduces the time it takes to close a sale.Because of all the stories of hackers and security breaches involving the Internet, many consumers still feel that their use of a credit card to place an order over the Internet is less secure than placing a similar order over the phone. Even though protocols like SSL do a good job of protecting against illegal snooping and capturing credit card numbers, consumers still need to be educated on the security of Internet based purchases. For example, even though Gateway includes a note about its use of SSL for transaction security on every order page on its Web site, many customers still prefer to use the phone for ordering, even after selecting their PC configuration on the Web.เกตเวย์ได้ทำมากจะทำให้ง่ายที่สุดสำหรับลูกค้าเพื่อให้การตัดสินใจเกี่ยวกับตัวเลือกระบบอัจฉริยะ พวกเขาได้ให้ข้อมูลแบบอินไลน์ออนไลน์สำหรับลูกค้าที่มีศักยภาพมากมาย ตัวอย่าง เกตเวย์ให้ภาพถ่ายของจอภาพ และกรณี PC กราฟประสิทธิภาพหน่วยประมวลผล และเอกสารทางเทคนิคบนสุดขององค์ประกอบต่าง ๆ ของระบบคอมพิวเตอร์เกตเวย์ยังเสริมสนับสนุนยอดขาย presales ออนไลน์นี้กับแรงสนับสนุนทางเทคนิคออนไลน์ บริษัทจึงได้เกตเวย์พบเหนื่อยเว็บมีประโยชน์สำหรับลูกค้าที่วางใบสั่งทางโทรศัพท์ที่สุดทำข้อมูลช่วยให้ลูกค้าทำการตัดสินใจที่ชาญฉลาด
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